Krystal Hosting Review: How Reliable Is It?

Finding a trustworthy and reliable hosting provider can be a difficult task. You will come across multiple web hosts that offer more or less similar services. But if you seek excellent support and high resource availability, more prominently in the UK, Krystal Hosting can be a good choice for you.

Depending on the location and resources, you should choose a brand with the least latency and highest performance. And if you want such a hosting solution provider for your website in the European subcontinent, you must take Krystal Hosting into account.

In this Krystal Hosting Review, I will discuss the two most popular hosting solutions offered by the company, viz. Shared Hosting and WordPress hosting. 

From the features to my personal hosting experience, you will come to know everything about Krystal.

What is Krystal Hosting?

Simon Blackler, back in 2002, founded Krystal Hosting to curb the monopoly of a couple of brands in the market. With its headquarters in London (UK), Krystal powers approximately 200,000 websites worldwide.

They serve more than 31,000 global clients, including renowned brands like Nike, Cadbury, Financial Times, Cath Kidston, and many more. Today, Krystal hosting has grown to be the largest independent hosting company in the entire United Kingdom.

While providing cutting-edge hosting solutions to its global clientele, the company also ensures that they do not affect nature adversely. Therefore, since 2017, they have been employing 100% renewable energy resources along with mitigating their carbon footprint.

Krystal emphasizes providing prompt customer support to facilitate quick recovery and incorporating the best security features to safeguard the client’s website and interests. The Shared Web hosting and WordPress solutions are the most popular among its users. Scroll down to explore as I review these two plans.

Shared Hosting Solutions by Krystal Hosting

Krystal’s shared web hosting plans ensure high resource availability and include some extraordinary features that improve the ease of hosting websites on the platform.

These plans offer an excellent uptime guarantee of 99.99%, which means your website remains virtually available to users all the time. Amethyst, Ruby, and Sapphire are the three shared hosting plans available at your disposal.

Following are the details and prices of each shared hosting.

Shared Hosting Features

1. Free Same Day Migration

Migrate your website(s) from your current host to Krystal for free of cost. You don’t even have to bother performing the migration since the Krystal hosting team facilitates the entire process and emails that too within the same day!

They ensure seamless migration irrespective of the control panel being used in the former platform. So don’t worry if you are using cPanel, Plesk, or custom systems such as Heart Internet and TSOHost.

2. Excellent Support

Many hosting companies prefer to outsource customer support services these days since it is much cheaper and easy to manage. However, it may affect the quality of customer support services.

Therefore, Krystal houses a team of in-house support staff that operates from their headquarters in London and provides assistance to their clients.

You can reach the support team via live chat, ticket (mail), or phone calls. Moreover, with the Sapphire, Diamond, and Tanzanite plans, you enjoy the 24×7 emergency phone support to resolve any problem at any time of the day.

3. Free SSL Certificate:

An SSL-certified website encrypts the end-to-end transmission of data. It thus safeguards the users against hackers and scammers. You get free SSL certificates from Let’sEncrypt with every shared hosting plan on Krystal.

Moreover, it adds a padlock sign on the address bar of the browsers, which builds trust among the users. Also, an SSL certificate improves the SEO friendliness of your website on Google and other search engines.

4. Standard Features: 

With Amethyst and Ruby plans, you get access to the avant-garde support for the UK via tickets, live chat, and phone calls.

They also provide a cPanel dashboard to manage your hosting along with a website builder that lets you easily create as many sites and pages as you want on the go. With the Softaculous and Installatron installer, you can install new apps and plugins on the go.

Moreover, they also provide 2 Tbps DDoS protection and a 99.99% uptime guarantee for their LiteSpeed web servers.

5. Premium Features: 

Sapphire, Diamond, and Tanzanite plans are optimized explicitly for eCommerce and include some additional features to ensure more power and resources for your website.

In addition to all the standard features, the company emphasizes providing low contention by maintaining less than 100 accounts per server.

They also offer 24×7 emergency phone support to their premium clients. The use of LiteMage caching enhances the loading speed of Magento sites by five times! They also comply with PCI-DSS Scan to ensure payment data safety and security for website users.

Shared Hosting Plans and Price

 AmethystRubySapphireDiamondTanzanite
Price (Excluding VAT)£4.99 per month£9.99 per month£29.99 per month£59.99 per month£99.99 per month
Number of hosting02UnlimitedUnlimitedUnlimitedUnlimited
Disk Space10 GB of SSD storageUnlimited SSD storage100 GB of Premium NVMe200 GB of Premium NVMe200 GB of Premium NVMe
Performance1 GB RAM1 CPU25 EP2 GB RAM2 CPU50 EP3 GB RAM3 CPU100 EP4 GB RAM4 CPU150 EP8 GB RAM8 CPU200 EP
Offsite BackupDaily backupDaily backupFour hourly backupFour hourly backupFour hourly backup
Free domain for lifetimeIncludedIncludedIncludedIncludedIncluded
Developer ToolsGitSSH & GitSSH & GitSSH & GitSSH & Git

WordPress Hosting by Krystal Hosting

Krystal hosting offers easily scalable managed hosting solutions powered by Onyx to host your WordPress websites. The company uses its proprietary system that the experts internally manage.

They have invested twenty years of experience into creating an Onyx Managed WordPress hosting platform that provides top-notch managed hosting solutions to clients.

Scroll down to know more about the various plans and salient features of Managed WordPress hosting by Krystal.

WordPress Hosting Features

1. Excellent Performance

Krystal hosting manages the server and optimizes your website to deliver impeccable performance using dedicated containers and highly scalable resources.

You also get an unbeatable uptime guarantee of 99.99%, backed by their expendable Katapult Cloud containers. 

Their London-based servers enhance your website’s loading speed and performance in the entire European continent. Moreover, the Onyx control panel developed by Krystal provides you with an easy to customize hosting on the go.

2. LiteSpeed Servers

LiteSpeed servers’ application delivery controller (ADC) facilitates faster loading by storing multiple cached copies of your website on the load balancers. Furthermore, the dedicated Krystal WordPress plugin empowers you to customize the server setup and upgrade the cache instantaneously.

3. DDoS Protection

Krystal servers are protected by 2000 Gbps DDoS protection to deflect the corrupted traffic. Therefore, your website remains secure and online defying even when it is being attacked.

4. SSD Storage

Krystal uses a universally accessible cluster of solid-state drives (SSD) to create and store multiple copies of your website data to minimize the data transfer latency and enhance the website loading speed. SSDs also facilitate faster access time and greater safety for your data, along with optimum performance.

5. Other Features

Some additional benefits of Krystal’s managed WordPress hosting solutions include-

  • 30-day free trial for zero-risk testing
  • Excellent support from the team based in the UK
  • Automatic backup creation for restoration of your website data in case of a mishap
  • Instantaneous website migration from any host to Krystal for free of cost, managed and performed by the Krystal team.
  • Instantaneously scalable plans

WordPress Hosting Plans and Price

PersonalProBusinessAgency
£14.99 per month£34.99 per month£99.99 per month£199.99 per month
One WordPress (upgradable to two)1 WordPress(upgradable to five)10 WordPress (upgradable to 20)25 WordPress (upgradable to 100)
20K visits per month50K visits per month250K visits per month1M visits per month
5 GB SSD Storage10 GB SSD Storage50 GB SSD Storage200 GB SSD Storage
100 GB of CDN per month200 GB of CDN per month600 GB of CDN per month

Krystal Hosting Alternatives

#1. Bluehost: Best Shared Hosting Alternative

Although a little costlier than Krystal hosting, Bluehost provides excellent shared hosting solutions and each of their plans come inclusive of an abundance of handy features.

Bluehost, with its data centers spread across Mumbai, Utah, Orem, London, Shanghai, and Hong Kong,  provides top-notch speed and performance for your website across the globe. In contrast, Krystal’s high-performance ground is limited to the European region only. 

Bluehost also offers valuable add-on services like dedicated IP, premium SSL, SiteLock, CodeGuard, etc., that Krystal lacks.

Therefore, if you want the global reach with a shared hosting provider, I would recommend Bluehost over Krystal for their wider global reach and more comprehensive hosting plans.

#2. WPX Hosting: Best Managed WordPress Hosting Alternative

The managed WordPress hosting solutions offered by WPX Hosting are costlier than that of Krystal. However, the WPX provides more WordPress installations, ample storage space, greater bandwidth, and cloud CDN even with the basic managed WordPress hosting plan.

Therefore, WPX hosting provides more value for your money as you get a broader spectrum of features and more websites than Krystal.

While Krystal majorly serves the European locations with its data center in London, WPX Hosting has its data centers in Chicago, London, and Sydney. Thus, WPX Hosting empowers your website to perform well in various global regions and facilitates better overall performance than Krystal.

Krystal Hosting Review: Final Takeaway

Krystal’s shared and managed WordPress hosting plans come inclusive of some excellent features that make it easier for you to host and manage your websites. Moreover, the reasonable pricing and prompt customer support ensure that you get an on-point hosting experience on the platform.

They also employ substantial security measures to safeguard the interests of their clients. The platform also provides moodle, AWS, managed Azure, VPS, Nodejs, and many other hosting solutions.

The best part is that you can test and try Krystal’s services free of cost by enrolling for a 30-day free trial.

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